FAQ: Ordering

6. Can I cancel an order?

It depends on how far your order has progressed. We accept cancellations over e-mail only within 12 hours from the time an order request has been placed. If your order has been shipped before your cancellation request, we cannot stop the shipping process.

If you wish to cancel an order, please e-mail us immediately.




product Empty


15% OFF all Jeveva jewelry prices for the next 60 days!